RMA Request | Wohler USA

RMA REQUEST

We're here to help!
This is how our process for the service order works:

Fill up
Enclose the form
Print shipping stamp
Dispatch

Please complete the form below to request an RMA. Mandatory fields are marked with an asterisk (*). An e-mail copy will be sent to you as well as to our office when you submit the form. Please print the form (pdf-file) that is enclosed to your e-mail and put a copy in the package with your item for service.
Wohler USA will generate and email a return label from UPS upon request. Once you receive the UPS return label, you must then schedule a pickup with UPS or bring your package to a local UPS drop off center.
*Shipping rates may vary per location and will be added to your final invoice.

Please call us with any questions or concerns:

+1 978 750 9876

Contact

Contact information

Contactperson *

Contactperson in your Company

Do you have a separate technical contact person?

Technical Contactperson (Name)

Technical Contactperson (Phone)

* Required Fields

Billing Address / Principal

Company *

First Name *

Last Name *

Street *

Zip/Postal Code *

City *

State/Province *

Country *

Telephone *

E-Mail *

Different shipping address?

Shipping Address

(copy billing address)

We send your device back to this address.

* Required Fields

Information

Device Type *

Serial Number

Error Description / Note *

Date of purchase *

For warranty claims send us a proof e.g. invoice or receipt

Purchased from *

Authorized Expense *

Analyzers and cameras - $45 diagnosis fee

* Required Fields

Service

Yes, please send me a prepaid shipping label
Please check this box if you would like Wohler USA to create a UPS Return Label for shipment. Shipping rates will apply to RMA charges. You are responsible arranging drop off or pick-up of unit with your local UPS

* Required Fields

Your time is important to us